Thank you for visiting MyCCRM.org operated by Inter-Faith Alliance Corporation dba Cleveland County Rescue Mission (“CCRM”). We recognize the importance of protecting your privacy and personal information. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our web site and services. This policy may be updated or changed at any time and we encourage you to review it whenever you visit the site to make sure you understand how any personal information you provide will be used.
CCRM will not share or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations.
Personally Identifiable Information
“You” or “Your” means you as a participant in or as a user of the MyCCRM.org website. “We” or “Our” or “Us” means MyCCRM.org operated by Inter-Faith Alliance Corporation dba Cleveland County Rescue Mission (“CCRM”). Our “Site” means MyCCRM.org.
What personal information do we collect from the people that visit our website?
When registering or ordering on our Site, as appropriate, you may be asked to enter your name, email address, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you request a free document, subscribe to a newsletter, place an order, or enter information on our site.
How do we use your information?
When you donate on our site, as part of the giving process, we collect the personal information you give us such as your name, address and email address. This enables us to both register and confirm your donation.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.
Email marketing: With your permission, we may send you emails about ministry news and special events.
When you provide us with personal information to complete a donation, and verify your credit card, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for other services (i.e. newsletter subscription and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent. You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send. You may also withdraw your consent at any time by calling (704) 481-1889 and pressing option 2 to be connected with the Community Development department.
How do we protect visitor information?
We use Blackbaud to host our Site. As part of their service to us, our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. They also conduct regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How cookies are used
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. It will not affect your experience. Some features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use tracking pixels (i.e. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site. You can opt out through the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will notify the users via email within 7 business days should a data breach occur.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process donations and send you additional information related to your gift.
• Market to our mailing list or continue to send emails to our donors after the original transaction has occurred.
To be in accordance with the CAN-SPAM Act we agree to the following:
• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.